Q: Why should I transfer my web site? What does website migration involve?
A: If your present hosting provider can no longer answer the necessities of your web site, or when you experience continual network downtime, or if you are forced to wait for hours for the client service staff to get back to you, it may be a smart idea to switch your web hosting provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your new provider. At Auscfhost, we are aware that this can be difficult and time–consuming. Because of this, we will accomplish all that for you for free!Our expert technical team reps will transfer your website content from your present hosting provider to us. Our technicians have broad experience migrating web sites and are able to take care of everything – from a common WordPress blog or Joomla™–driven web site, to a very elaborate, custom–made web application.
Q: How much time will the web site migration process take?
A: We try to perform all web site migrations as fast as possible. Even so, we do not have a set time frame for web site migrations. There are certain things that you need to consider – the very size of your website and the workload of our website migration team, etc. We always strive to implement each migration in less than 48 hours. With smaller–sized sites, our team typically manages to finish in under 24 hours.
Q: What details will I be asked to provide to your Website Migration Department?
A: Yeah. We will need the name of the website that you would like us to transfer. We’ll also require a way to log into your present hosting account so that we can get the files pertaining to your site.
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be offline?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. When the transfer is completed, we’ll ensure that everything is working properly and that the integrity of your web content is not compromised prior to informing you that the migration is done. Then we will explain to you how to transfer the domain to your web hosting account with us and how to edit your DNS records.
Q: Will my present hosting provider need to do anything?
A: While we transfer your website content, your hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can migrate your website from any hosting provider or any Linux–based web hosting platform as long as we can obtain access to the Control Panel and there is FTP access available.The only web sites that we’re unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.