1 hour ticket response
Our team of technical support engineers is devoted to offering swift answers to all your questions. We’ll review your technical support ticket the moment it is delivered and will reply back to you with a solution to the problem within maximum one hour after the trouble ticket submission. In reality, our average client support ticket response time is 20 minutes.
A Top–Quality Client Support Service
Each member of our help desk team has lots of years of experience in the Linux shared website hosting realm and the majority of them have been with us for at least five years. They are all prepared to reply to all your questions in the most professional manner possible.
A User–Friendly Help Section
Built into the Control Panel is an intuitive Help Center, which offers you a variety of sources of information. You can browse through a constantly updated knowledge base featuring web hosting account management articles and web site management articles, check the educational video tutorials or have a glance at the F.A.Q. database.