A 99.9% Server Uptime
Our shared website hosting platform is based on a reliable, top–drawer hardware configuration and a strongly modified Linux distribution. Thus, regardless of what your website is, or how many visitors you have, or even in case there’s a DDoS assault, our web hosting servers will stay up and your web sites will stay visible online.
Our Linux shared website hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to provide a high–quality web hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve set up our very own custom network so as to ensure a faster–than–light connection speed with the outside world.
And thanks to this, regardless of which data centers you pick: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned money on the line, you can’t feel really secure. For this reason, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or if you have to get a more robust web hosting solution, like a Linux VPS web hosting or a dedicated servers hosting – you will receive your money back in full, without any hidden fees or return taxes.
24/7 Technical Support
We’ve punctiliously chosen each individual member of our 24x7 support staff to make sure that we can provide the best possible technical support service you can get. Each one of our customer service technicians has several years of experience working with web hosting accounts behind his back, so they know what they are doing. Besides, they’re at your disposal 24–7 – you’ll be able to call them whenever you want and they’ll reply to you ASAP.
Their average response time is just 20 minutes, whilst with other hosting distributors you need to wait around for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in under an hour.